FAQs

How can I get larger samples? 

Larger 2'x3' samples are available to order on each product's page for a cost of $10, which includes free shipping. This cost is credited towards your flooring purchase.  

Why are your floors so affordable? What's the catch?

We cut out the middlemen and go directly to you, with better product knowledge, service, and reduced costs. We give the power back to you!   

Can your floors be floated, stapled, or glued?

Yes, any installation method above is possible with our 5/8" and 1/2" thick floors. Our 1/4" floors are only able to floated or glued down. 

Can your floors be refinished or sanded?

Yes! All of our floors can be sanded with the exception of most of our Budget Floors. The Budget Floors that can be sanded are Reef and Trench Oak. 

Can I put your floors in a basement? 

Yes! Unlike many floors, ours work wonderfully in a basement. Installing one of our underlayments, like Eco Plus, and floating any of our floors over that ensures the floor is protected from moisture below and will perform incredibly for years to come. Our locking system makes the installation a breeze.  

Do I have to replace or refinish my entire floor if I have an appliance leak, like a dishwasher or refrigerator? 

No! You can easily replace boards rather than refinishing your entire floor. Our floors offer more versatility and reduced costs than traditional site finished floors when confronted with a home disaster like a water leak. 

How do I clean my floor?

Dry cleaning is the best way to clean hardwood floors. Vacuum and clean with a broom regularly and occasionally use a damp, well-wrung-out cloth/mop. Only dampen the floor slightly. The film of water left by the floor cloth must dry within a minute. For best results, use Kährs Spray Cleaner. 

Do your oiled floors require a lot of maintenance? 

No! Our oiled floors age wonderfully, have been popular in Europe of years, and don't require any special equipment to maintain. We require applying the oil directly after installation and before any furniture is moved back onto the floor. For detailed instructions on oiling your Kahrs floor, click here

What is the warranty on your floors?

Kährs has been manufacturing quality, engineered wood floors for more than 70 years – floors that have been perfected over the years. This means that we can offer more extensive guarantees than any other wood floor manufacturer. Kährs offers a lifetime structural guarantee and up to a 25 year wear through warranty.